Privacy Policy

Your privacy is important to us. It is D&C Flooring’s policy to respect your privacy regarding any information we may collect from you across our website, dandcflooringspecialist.co.uk. D&C Flooring may revise this policy at any time by updating this page. Last updated: June, 2023

Information We Collect

  • Log Data: When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

  • Device Data: We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

1. Personal Information

We may ask for personal information, such as your:

  • Name
  • Email
  • Phone/mobile number
  • Mailing address
  • Work address

2. Legal Bases for Processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter);
  • or we need to process your data to comply with a legal obligation.

3. Collection and Use of Information

We may collect, hold, use, and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to enable you to customise or personalise your experience of our website;
  • to enable you to access and use our website, associated applications, and associated social media platforms;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms;
  • to run competitions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have;
  • and to consider your employment application.

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators;
  • our employees, contractors, and/or related entities;
  • sponsors or promoters of any competition we run;
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you;
  • and third parties to collect and process data.

5. International Transfers of Personal Information

The personal information we collect is stored and processed in the United Kingdom, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

6. Your Rights and Controlling Your Personal Information

  • Choice and Consent: By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy.
  • Access and Data Portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you.
  • Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below.
  • Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

7. Cookies

We use “cookies” to collect information about you and your activity across our site.

8. Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us.

9. Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

D&C Flooring Data Controller

David Johnstone

dandcflooringspecialist.co.uk

This policy is effective as of 01 December 2021.